About Us

Who are we?

Established since 2019, headquartered in Zanzibar-Tanzania, Smith Universal supplies everything that hotels and other hospitality establishments need to make their guests experience a memorable one. Whether it is amenities; bath, bed, or table linens; chinaware; or, glassware; cutlery; polycarbonate; even kitchen, restaurants, and bars utensils; in addition to uniforms, hotel room accessories, office furniture, and front desk & housekeeping equipment; our supplies are selected with utmost care to meet highest international standards and bespoke customization to meet our clients’ needs—and, further reflect their distinguished brand image. 

We at Smith Universal are aware that time is a critical element when it comes to hospitality services. Hence, we strive to supply our products in the most timely-fashion to keep our clients operational at their optimal level year round and sustain their brand image.

Furthermore, Smith Universal provides the best supplies at competitive prices, as we perceive our clients to be our partners. In a sense: “we’re into this TOGETHER!”

Smith has a professional team of experienced staff, in procurement, design and customer services whose singular aim is to facilitate our clients business operations.

Our Mission

Smith Universal aims at supplying best quality & bespoke products to optimize our clients hospitality services and maintain their brand image.

Our Vision

Our vision is to be the most dynamic Hotel's Supply Company, creating sustainable solutions and one-step solution for hospitality operating supplies to be our customers' most valued and trusted business partner as well as creating confidence, trust with our customers for long-term loyalty.

Social Responsibilites

  • considering the interests of its customers, employees.
  • considering the social and environmental consequences of its business activities.
  • considering the community interest by Providing employment opportunities